How to set out of office in outlook

If you wish to set an automatic reply on an Office 365 shared mailbox – to provide information or as an out-of-office message – you must currently do so through the Outlook Web App (OWA).

Go to the shared mailbox in OWA (see: How To: Access a shared Office 365 mailbox in OWA).

In the shared mailbox, go to the top right and click the gears icon. Select “Options” from the dropdown menu.

Scroll through the menu on the left to the bottom and select “Other.” On the screen that appears, click “Go to the earlier version” to be redirected. (click to enlarge image)

OWA_other_options

In the earlier version, you should land on a page with shortcuts, the first of which should be “Set up an automatic reply message.” If you do not, go to the “organize email” section in the left menu, and then choose “automatic replies” from the top tabs.

Select the “Send automatic replies” button and set your automatic reply. Then click the Save button to finish.

If you wish to remove the automatic reply manually – instead of setting a time period, or before the set time period is up – simply follow these instructions again and select the “Don’t send automatic replies” button.

There are two ways to set up an Out of Office Automatic Reply when using Office 365. You can use Outlook, or the Outlook Web App.

Set up an Out of Office reply via Outlook

  1. Open Outlook
  2. Click FileSetup Out Of Office in Outlook
  3. Click Automatic RepliesSetup Automatic Reply for Office 365
  4. Enter your Automatic Reply messageSave Out of Office Message In Outlook For Office 365
  5. You can configure different automatic replies for senders inside or outside the organisation. You can also choose to send Automatic Replies indefinitely, or during a specific time frame.
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Set up an Out of Office reply via Outlook

  1. Log into https://outlook.office365.com
  2. Click the Settings cog on the top right:Open Outlook Web App Settings
  3. Click Automatic RepliesOpen Automatic Replies In Office 365 Outlook Web App
  4. Enter your Automatic Reply messageConfigure Automatic Replies Outlook Web App
  5. You can configure different automatic replies for senders inside or outside the organisation. You can also choose to send Automatic Replies indefinitely, or during a specific time frame.

Elliot Munro Elliot Munro is an Office 365 MCSA from the Gold Coast, Australia supporting hundreds of small businesses with GCITS. If you have an Office 365 or Azure issue that you'd like us to take a look at (or have a request for a useful script) send Elliot an email at [email protected]

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