Select a Method to Clean the Target Device
If you did not do a backup before the loss of password, there is no way you will save the iPod’s data. All you are left to do is wipe the device to remove all information. Pick an approach to erasing iPod in order to replace the password with a new one:
- iTunes is for those who sync with this app;
- Recovery Mode is another alternative.
Doing it with iTunes
If you can erase the target Apple device using iTunes, it is great. Make sure iPod is synced with the application. This way, you can wipe the device and come up with a new password.
- Connect iPod to the computer you synced it with.
- Launch iTunes. In case it insists on entering a password, switch to another computer or try Recovery
- Wait until the app will synchronize the target iPod and complete a backup.
- After those procedures, choose to Restore the chosen iPod.
- Once you move to the Set Up screen while restoring your iPod, push Restore from iTunes backup.
- Pick iPod in iTunes. Examine the date and size of every backup and choose the most recent backup.
Use Recovery Mode to Save the Day
Haven’t you synchronized with iTunes? Perhaps, you lack Find My iPhone option in iCloud as well. The only left option is to try Recovery Mode. It will help to wipe your iPod and reset the passcode.
- Connect target device to the computer. Launch iTunes.
- When iPod is connected, force reboot. To do so, push and keep holding Home + Top/Side at once. Do not release these buttons until you see the Recovery Mode screen.
- Select a Restore option next.
- Let iTunes download necessary software for your iPod. You may have to wait for 10-15 minutes. Once the Apple device quits this mode, take steps two and three again.
- After the process is done, set up and use iPod.
iPods with Click Wheels – iPod Nano, iPod Classic, iPod 5th Gen, iPod Color, iPod Mini
To perform an iPod hard reset for the above models, start by toggling the hold switch from off to hold, then back off again. Press and hold down the Center button (middle of click wheel) and the Menu button. Continue to hold these buttons down until you see the Apple logo on the iPod screen (approximately 6-8 seconds).
If the hard reset doesn't work the first time, try it again a couple more times. Sometimes it works the second or third time around.
If the iPod hard reset is still not working, try connecting your iPod to a power source, or computer, and then doing the hard reset.
*For older iPod models, you may need to hold down the Play/Pause button and menu button, rather than the Center button and Menu button.
To perform an iPod Shuffle hard reset, first disconnect the iPod from the charger (if connected). Move the power switch to the Off position. Wait 5-10 seconds for the iPod to fully power off. Move the switch to the play in order, or shuffle position. For iPod Shuffle 2nd generation, move the power switch back to the On position.
*No matter what version of iPod Shuffle you are using, when you move the shuffle/play in order/on switch you should see a green stripe.*
To perform an iPod Touch hard reset, start by turning the iPod Touch on. Press and hold down the sleep/wake button until you see the Apple logo on the screen. Next, you need to turn the iPod Touch completely off. Press and hold down the sleep/wake button until you see the red slider. Slide the slider to turn off the iPod Touch. This should fix any potential problems you are having with your iPod Touch.
If you are unable to turn off iPod Touch, you can try doing a manual reset. To do so, hold down the sleep/wake button and home button at the same time. Continue to hold them for at least 10-15 seconds. Wait for the Apple logo to appear.